DSL & Wireless Rules

The Advantages of DSL and Wireless high speed internet.
1.  You can be connected all of the time.  This is something that one can not do with ordinary dial up service.
2.  You can download files when browsing the internet at much higher speeds.
3.  Large e-mail files transfer into one's computer much more quickly.

Rules

What the limits are for our regular low priced services. 
1.  You may not permit your computer to be used as a server, under any circumstances.  In other words, no one else on the internet can know your IP address, or otherwise know how to access files on your computer.  No one can download a file from your computer.  You must contact us and pay higher rates for these services.

2.  You may not have your web site on your computer.  You must have your web site hosted by us on our servers.  There is a modest monthly fee for a domain name web site like www.wiktel.com. Businesses of any size may have to pay additional fees for large amounts of traffic to a web site.  If you want your web site on your own computer you must contact us and pay for these additional services.

3.  You must pay extra for continuous bandwidth usage. Our lower priced services are meant for occasional downloads at high speeds.  They are not meant for continuous streams of packets.  You must pay our fractional T-1 rate if you take up a steady bandwidth into the internet, or if your average usage is equivalent to a fractional T-1 of usage.

4.  We may require a customer to change their password from time to time.  We may require a customer to change their user name.

5.  Monthly Commitment:  Internet service is payable in advance each month.  Unless the customer has signed up for a longer period of time, the customer commits to one month of service each month, and no portion of the monthly charge is refundable if service is disconnected at any time during the month.  See monthly commitment.  If the customer signed up for a longer period of time, once that time has expired, the commitment becomes month by month.

You can have any service you want, but at the appropriate price.
We offer a variety of services for business from Virtual Private Networks or fractional T-1's to full T-1, DS-3, OC-12 or beyond.  See Contact us for a number to call if you would like additional services over your DSL or Wireless Connection.

You may not send out unsolicited email from a wiktel.com address.
Unsolicited email (SPAM) is mail that other people did not ask for, and which most people do not want.  It is ok to send out email to a list of people.  But you must assure that those people are carefully selected so that it is reasonable that most of them want the email. Having a statement that people can email you and be taken off the list is adequate for a carefully selected list that might want your letter.  However, it is not satisfactory for SPAM.

Many people are angry that they get SPAM, and it is a significant expense for Wiktel to handle the complaints.  It also reflects badly on the wiktel name. We may disconnect an email account until the customer discontinues the practice of sending unsolicited email.  Providing internet service is a competitive business, and Wiktel reserves the right to refuse to do business with a customer for any reason.

Any customer who sends out large amounts of email for commercial, organizational, or political purposes is required to establish a domain name of their own and use that domain name for their solicitations.  Then they will have to deal with the complaints and those government agencies that regulate unsolicited email themselves. Even with a private domain name, Wiktel refuses to provide service to anyone who engages in SPAM, pornography, viruses, or any other illegal, immoral, or improper activity. 

For rules pertaining to dial up service see Dial Up Rules.


*When you order service you agree to these terms, and other terms of
service, policies, and rules as posted on this web site, including:
Service Term Limits, Warranty, and Liability Limits | Website Rules | Wireless Rules | Dialup rules 


Contact us:
Write: Wiktel, 212 South Main St., Karlstad, MN 56732-0217
Call: 218-436-2121
e-mail: sign up service@wiktel.com
To ask about internet products/services: inet@wiktel.com